The Dump Furniture Outlet in Tempe, AZ Closed now

Reviews about The Dump Furniture Outlet

• ★ ☆ ☆ ☆ ☆

  February 03, 2019, by chad rose
  We have had good experiences with The Dump for the past few years and have purchased a sectional and rugs. Unfortunately those good experiences ended this weekend when the salesperson we were dealing with sold a sectional out from under us. We told Bonnie on Saturday that we had to measure our space, were very interested in it and would be back on Sunday. I came back today to buy the sectional and it was gone. Bonnie had sold it to another customer, not bothering to tell us it was the last one. Previously, we had picked up our purchases at the Dump warehouse or had them delivered. I had no reason to believe it was the last one and Bonnie didn't bother to inform us. What's very troubling is that she didn't seem to care and said she "didn't know." She shrugged her shoulders and tried to push another sectional on me. This is HORRIBLE customer service and surprising considering our experiences in the past (they were great) and how apparently desperate Bonnie was to make a sale as she literally followed us around for 20 minutes on Saturday. Maybe this explains her attitude for selling something out from under a customer - sell at all costs. It's a shame, and apparently the Dump trains their salespeople this way. Otherwise it wouldn't have happened.