Data Doctors in Tempe, AZ Closed now

Reviews about Data Doctors

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  December 21, 2019, by Larry Reisman
  First free Microsoft Support screwed up my computer. Next Data Doctors only solution (the easy way out) was to re-install Windows 10. The only thing I asked them to do was restore my email from what they called "a corrupt image." $270 later I'm given back a bare bones Windows 10 system with my email restored to 3 days before. I didn't even know where to begin re-setting up my computer when I got it home. But the first place I started was to restore my email history which I did within 10 minutes of thought and common sense. I also found the techs always to be in a hurry and "yes we know" types. Geeks without the skills is what they are. The way I see it Data Doctors owes me $270 for the aggravation and wasting my time. If all you were going to do was reinstall Windows, I could have done that for free. Your service and company is weak and possibly a scam. I would go to Geek Squad next time. At least you have a corporation there to back their work and not just Brett. ALL I ASKED was to restore my email from the user files. They restored 3 days worth of corrupted mail. When I got the machine home I spent 5 minutes restoring over 6 years of email in the "corrupt" user files. I will be disputing the charges considering I did what I hired you to do, you failed at. I was very clear and not listened to. Brett you need some "people" people like yourself. Just because someone is a geek it doesn't me they are skilled. PS: Was I charged for a Windows 10 license? I already had a valid license. Also, received a follow up call from someone named Lenny today that left a 6-digit phone number to return his call. Pretty smart eh!
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  February 19, 2019, by shaun pitts
  Walk into Data Doctors yesterday with the rudest customer service I probably had in my life. I came in with my Sony laptop and explain the man my computer is running slow and I can hear a strange sound coming from the computer after being in use for a long period of time. Without even touching my laptop he proceeds to tell me my hard drive is broken and told me the cost was going to be $510 dollars. I tried to ask is there some diagnostics tools you can do so we can be positive about the problem, and what is break down of the price(cost of labor and parts). He immediately interrupts me with a sour look " Can't give you a break down of cost for parts and labor , and I been doing this for many years now and I don't need to test anything." Now I can understand not telling me the break down in labor cost, but I don't understand is telling me the cost for part. For a Somebody to not break down the difference from parts and labor to a customer, and won't run a full diagnostics service(which I had a coupon for) seems Iffy to me. Now for the icing on the cake, asking the person name was like trying to pry a dog from his toy . Everytime I ask his name the response will be " that is irrelevant" So now its irrelevant to have manners and know the person name to whom I am speaking with. Moral of the story is why would I give my business to a person who talking down to me