Audio Express in Tempe, AZ Closed now

Reviews about Audio Express

• ★ ★ ☆ ☆ ☆

  January 07, 2019, by Taylor Roysdon
  TLDR; Honestly wouldn't go there again. There's tons of hidden fees that aren't advertised, the workers barely know how to use the register to check out, and the installation wasn't very good looking. The only good thing is that they were fast. To elaborate slightly more, I was ordering a stereo system that was advertised as $600. First they tried to convince me that it only came with one pair of door speakers, and started to ring me up as such until I combed through the fine print and showed them where it said 4. Next I stood at the cash register for (I timed it) 25 minutes while the worker messed up applying the package deal discount. The car was ready for pickup in just 4 hours, pretty good time if you ask me. But when I inspected the work I noticed the stereo had a pretty large gap around it, not the most professional looking, AND the trim piece in front of it had some marks and chips clearly the size of a flathead screw driver. I addressed this concern to the individual who was showing me the work and asked if they had any touch up paint for the chips, to which he responded "probably not". The system sounds fine, but wound up costing a total of $850, not the $600 advertised.